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LADWP Shares Resources to Stay Safe and Stay Cool During Excessive Heat Event, Reminds Owens Valley Electric Customers What to Do During a Power Outage

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LADWP Shares Resources to Stay Safe and Stay Cool During Excessive Heat Event, Reminds Owens Valley Electric Customers What to Do During a Power Outage

LADWP Owens Valley electric crews are prepared to respond to any potential power outages that may occur as the valley experiences a long stretch of hot temperatures lasting until the middle of next week.

Our Owens Valley customers can report power outages by dialing 1-800-992-8331 (Monday-Friday 8:00 a.m. to 4:00 p.m.) and (833) 325-2397 after hours.

LADWP’s top priority is the safety and well-being of its customers, employees and residents of the Owens Valley. Given that excessive heat can pose serious health risks, LADWP wants to assure its customers that their safety is paramount, and it is committed to providing reliable service and support during excessive heat events.

Power Outages

In case of a power outage, be prepared and stay safe by following these tips:

  • Report outages by calling 1-800-992-8331 (Monday-Friday 8:00 a.m. to 4:00 p.m.) and (833) 325-2397 after hours.
  • Seek a place to stay cool if temperatures are unsafe.
  • Keep a flashlight and extra batteries nearby. Never use candles as a light source in a power outage or other emergency.
  • Keep a fully charged cell phone or cell-phone battery pack on-hand. They come in handy when computers or “landlines” requiring a power source fail to work during a power outage.
  • Leave one light switched on so you know when power has been restored. Switch off all other lights.
  • Turn off and unplug electrical equipment and appliances like computers, televisions and air conditioners, and heat-producing items such as irons or hot plates. This helps to prevent circuit overloading, which could delay the restoration of service.
  • Keep refrigerator and freezer doors closed to protect their contents.
  • Stay Informed: Listen to radio and television, including NOAA Weather Radio if possible, and check trusted internet and social media sources.

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