Mammoth Lakes Chamber of Commerce: Frontline Customer Service Workshops
Start Planning Now!
The Mammoth Lakes Chamber of Customer Service programming is a FREE opportunity to train your employees and get them ready for the coming season.
Since there is no charge to attend our frontline trainings, we highly encourage businesses to pay their staff to attend this two hour workshop. Plan ahead for success and get your employees scheduled and registered today!
“Rolling Out the Red Carpet”
As a part of the 2022 Frontline Customer Service Workshops, your employees will be learning all about the celebrity experience of customer service. Frontline service members will explore the details and the importance of rolling out the red carpet to deliver exceptional customer service to every person that walks into your business AND those inside the business (colleagues, supervisors, owners). Led by renowned customer service speaker Donna Cutting, your employees will be equipped to handle a plethora of customer service interactions in no time.
The Frontline Workshop will be offered at two times – Tuesday, November 15 at 4-6pm and Wednesday, November 16 at 9-11am. The content will be the same in each so employees only need to attend one.
Manager Luncheon
In addition to the Frontline Workshops, Donna Cutting will be leading our November Power Lunch which will focus on management training. Business owners and managers are invited to learn the specifics and benefits of putting your employees first from renowned Customer Service speaker and teacher, Donna Cutting. This luncheon will take place on November 15 from 12pm-2pm.
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(From Mammoth Lakes Chamber of Commerce)
