Power Lunch: Manager/Owner Customer Service Workshop

The Chamber is dedicated to being a catalyst for our town’s Workforce Vitality!

You don’t want to miss this Customer Service training for business owners and managers which will provide unconventional strategies to improve employee engagement, productivity and teamwork. Our theme for this workshop is “Discovering Uniqueness by Flaunting Weakness”.

Our speaker for this year’s Workshop is David Rendall:
Click here to learn more about David Rendall

Presentation Description: Pink Goldfish – Defy Normal and Exploit Imperfection
Do you want more innovation and creativity?
Do you want to improve your marketing and strategy?
Do you want to captivate your customers?

Companies need to stand out in a crowded marketplace, but true differentiation is increasingly rare. Based on over 200 case studies, Pink Goldfish provides an unconventional eight-part framework for achieving competitive separation by embracing flaws, instead of fixing them.

Learning Objectives
●      Clarify organizational strengths and weaknesses
●      Capture consumer attention
●      Improve customer retention
●      Maximize differentiation
●      Increase word of mouth advocacy
●      Enhance customer loyalty

AND for your employees, we highly recommend sending them to one of our FREE Frontline Customer Service Workshops–at two convenient times. The information they will gain will be invaluable to your business/organization as well as to themselves:

Information for Monday, December 2 Frontline Workshop >>> Click Here 

Information for Tuesday, December 3 Frontline Workshop II >>> Click Here